ORÉLINIA EVENT HIRE – PRIVACY POLICY
Last Updated: 08.12.2025
ORÉLINÍA Event Hire “ORÉLINIA”, we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you visit our website, submit a form, request a quote, contact us through WhatsApp or social media, or engage our services in any way. This Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or providing your personal information, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information necessary to deliver our event hire and styling services.
1.1 Information You Provide Directly
This may include:Full nameEmail addressPhone number or WhatsApp numberEvent details (date, location, guest count, styling preferences)Delivery addressPayment information (processed securely through third-party platforms; we do not store card numbers)Messages, enquiries, and quote requests submitted through website forms or WhatsApp
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:IP addressDevice type and browser informationOperating systemPages visited and time spent on the siteClick behaviour and navigation patternsReferral sources (ads, social media, search engines)
1.3 Cookies & Tracking Tools
We use technologies such as cookies, Meta/Facebook Pixel, Google Analytics, and Webflow or Shopify tracking features. These tools support website functionality, advertising performance analysis, personalised marketing, and improved user experience. You may disable cookies via browser settings, though some features may not function properly.
2. How We Use Your Information
We use personal information strictly for service delivery and operational purposes.
2.1 Service Delivery
Preparing and sending quotesManaging bookings, payments, and confirmationsCoordinating delivery, setup, and collectionOrganising upgrades and add-onsCommunicating event-related information
2.2 Communication
Responding to messages and enquiriesProviding booking updates and remindersContacting you through WhatsApp, SMS, email, or phone
2.3 Marketing & Advertising
We may use your information for targeted advertising on Meta, Instagram, and Google, measuring campaign effectiveness, and sending promotional offers (only when you opt in). We do not sell or rent personal information.
2.4 Website Improvement
We analyse user activity, enhance website design and functionality, and improve customer experience.
3. How We Share Your Information
We only share personal data when necessary for business operations or legal compliance.
3.1 Third-Party Service Providers
We may share information with website hosting platforms (Webflow), payment processors, analytics tools (Google Analytics, Meta Pixel), communication service providers (WhatsApp Business, email platforms), and delivery or logistics partners who assist with event execution.
3.2 Legal Requirements
We may disclose information to comply with Australian law, respond to lawful requests from authorities, or protect our legal rights and prevent fraudulent activity.
3.3 Event Partners
If you request integrated services such as florals, cakes, or speciality lighting, we may share essential event details with trusted partners strictly to fulfil your booking.
4. Data Storage & Security
We take reasonable steps to secure your personal data against loss, misuse, unauthorised access, disclosure, modification, or destruction. Information may be stored on secure servers in Australia or internationally, depending on the systems used. Payment details are handled by secure third-party processors, and ORÉLINÍA does not store credit card numbers.
5. Your Rights
You have the right to access the personal information we hold, request corrections to inaccurate information, request deletion of your data when legally permissible, withdraw consent for marketing communications, and opt out of cookies and tracking tools. Contact us to exercise these rights.
6. Data Retention We retain personal information only as long as needed to provide services, meet legal or regulatory requirements, resolve disputes, and maintain internal records. After this, data is securely deleted or de-identified.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for their content, privacy policies, or data handling practices. We recommend reviewing their privacy policies independently.
8. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not intentionally collect personal data from minors without parental consent.
9. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be published on this page with an updated “Last Updated” date. Your continued use of our website indicates acceptance of these changes.
10. Contact Us
For questions, concerns, or privacy-related requests, please contact:
ORÉLINÍA Event HireEmail:
Info@orelinia.com.auPhone/WhatsApp:
+61 450 015 069Location: Sydney, Australia
